FAQs
What exactly does Athena Digital Marketing do?
We're your partners in telling your business story online. We craft personalized digital marketing strategies that help you connect with your ideal customers and achieve real, sustainable growth. Think of us as your guides in the online world, helping you navigate everything from getting found on Google to engaging with your audience on social media.
My business feels like it's shouting into a crowded online space. Can you help?
Absolutely! That's a common challenge. We take the time to truly understand your unique story, your goals, and who you want to reach. We then create a personalized roadmap to help your message cut through the noise and connect with the right people.
How do I get started with Athena Digital Marketing?
The first step is easy! You can schedule a free digital marketing consultation with our team. We'll chat about your goals and how our personalized strategies can help you achieve them. Just click on the "Let's Chat About Your Story" button.
Do you work with businesses of all sizes?
Yes, we work with a variety of businesses, from startups to established companies. Our personalized approach allows us to tailor our strategies and services to fit different needs and budgets.
What if I have a question that isn't listed here?
We're always happy to answer your questions! Please feel free to reach out to us through the contact form on our website or by scheduling a consultation. We're here to help you tell your story effectively online.
How much do your services cost?
Our pricing varies based on the scope and scale of the project. We offer tailored packages to suit different budgets. Contact us for a free consultation and custom quote.
Are there any hidden fees?
Absolutely not! We maintain transparency in all our dealings. All costs are clearly outlined in our proposals.
Do you offer monthly retainers?
Yes, we offer flexible retainer models for ongoing marketing support. These plans include priority access to our team and continuous optimisation of your campaigns.
What if the strategies don’t work for my business?
We conduct rigorous research before implementing any strategy to align with your business goals. If adjustments are needed, our team will proactively pivot to find what works best.
How do you stay updated with the latest trends?
Our team regularly participates in industry events, workshops, and certifications. We also leverage cutting-edge tools and AI-powered insights to stay ahead.
What happens if we want to end our contract early?
We believe in mutual respect and flexibility. If you decide to end the contract, we ensure a smooth handover of all assets and documentation.
How do I know if Athena Digital is the right agency for me?
We encourage potential clients to schedule a consultation where we can discuss your goals and challenges. Our client testimonials speak to our effectiveness and commitment to delivering results tailored to each business's unique needs.
I'm interested in a specific service, like getting more customers from Google. How do I learn more?
On our "Our Services" page, you'll find a brief overview of each service we offer. Simply click the "Learn More" button next to the service you're interested in to explore a dedicated page with more details about how we can help.
How do you create a "personalized" strategy?
We start by listening to your story, understanding your business goals, and identifying your ideal customers. We don't believe in one-size-fits-all solutions. Based on our understanding of your unique situation, we create a tailored plan that focuses on the specific services and channels that will best help you achieve your objectives.
What kind of "look" do you help create with your Branding & Creative Services? Is it just a logo?
It's more than just a logo! We help you define your entire visual personality online – from the colors and fonts you use to the overall style of your images and videos. It's about creating a consistent and memorable "look and feel" that truly represents your brand's story and values.
What kind of "look" do you help create with your Branding & Creative Services? Is it just a logo?
It's more than just a logo! We help you define your entire visual personality online – from the colors and fonts you use to the overall style of your images and videos. It's about creating a consistent and memorable "look and feel" that truly represents your brand's story and values.
What kind of "look" do you help create with your Branding & Creative Services? Is it just a logo?
It's more than just a logo! We help you define your entire visual personality online – from the colors and fonts you use to the overall style of your images and videos. It's about creating a consistent and memorable "look and feel" that truly represents your brand's story and values.
My website is already built. Can you still help with it under your Website Design & Development services?
Absolutely! While we do build websites from scratch, we also help businesses improve their existing online homes. This could involve making them easier to use (better navigation), faster to load, more mobile-friendly, or optimizing them to attract more visitors.
What kind of "stories" do you help me tell through Content Marketing? Is it just blog posts?
Your "story" can take many forms! It could be informative blog posts, engaging social media updates, helpful email newsletters, captivating videos, or even downloadable guides. We help you figure out the most interesting and effective ways to share your expertise and connect with your audience.
How do you help me "connect with my community" on Social Media Management? Is it just posting updates?
It's much more interactive than just posting! We help you start conversations, respond to your audience's questions and comments, run fun contests, and build genuine relationships with your followers. It's about creating a space where people feel connected to your brand.
When you "shine a spotlight" with PPC Advertising, where exactly are these ads shown?
We help you place your "spotlights" on the platforms where your ideal customers are most likely to see them. This could be on Google when they're searching for what you offer, on social media sites like Facebook and Instagram, or on professional networks like LinkedIn, depending on your target audience.
How do your "nurturing" emails in Email Marketing work? Are they just sales pitches?
Think of these emails as friendly check-ins and helpful updates. We help you send personalized messages that build trust and provide value to your subscribers. While some emails might eventually lead to a sale, the focus is on building a relationship and providing information that your audience will find useful.
How does "partnering for wider reach" with Affiliate Marketing actually work? Who are these "partners"?
Think of it like teaming up with other people or businesses online who have their own audience. We help you set up a system where they can promote your products or services, and in return, they get a reward for any sales they generate. It's a great way to reach new customers through trusted sources.
What are some examples of the "bonus chapters" in your Additional Services?
These are extra ways we can help you shine! For example, we can coordinate the creation of engaging explainer videos or customer testimonials, or we can help you set up tools that automate some of your marketing tasks, freeing up your time to focus on other things.
I'm not a marketing expert. Will I understand what you're doing?
Definitely! We believe in clear and straightforward communication. We'll explain our strategies and the results in a way that's easy to understand, without using a lot of confusing jargon. We want you to feel informed and confident every step of the way.
Will I have access to my website after it’s completed?
Yes, once your website is paid for in full, you will own it. We also provide training on how to manage it if you opt for a CMS.
What if I need ongoing support after my website is live?
We offer flexible maintenance packages to assist with updates and changes as needed. You can also reach out anytime for support or guidance.
How do you measure success? What kind of results can I expect?
We believe in measurable results. We'll work with you to define key performance indicators (KPIs) that align with your business goals. Through our analytics and reporting services, we'll track our progress and provide you with clear insights into the impact of our efforts. The specific results will depend on your industry, goals, and the services we implement.
When you talk about "understanding my impact" with Analytics & Reporting, what kind of information will I see?
We help you see the real results of your online efforts. This includes things like how many people are visiting your website, which pages they're looking at, how many are contacting you or making a purchase, and how your social media engagement is growing. It's all about understanding what's working and where we can improve.